Terms of use

1.1. These Terms of Use (the Terms) govern access to and use of the Meloa Studio web service available at meloa.studio (the Service).

1.2. The Service provides a digital AI music creation service: it generates song previews and full versions from an idea, text, voice recording or conversation supplied by the User, using artificial intelligence algorithms and/or models.

1.3. By using the Service and/or making a payment, the User confirms that they have read and accept these Terms.

2.1. The service consists of generating audio content — musical tracks, lyrics, previews and full versions — from an idea, text, voice recording or pasted conversation supplied by the User, using artificial intelligence algorithms and/or models.

2.2. The User describes a song idea in text or by voice, or pastes part of a conversation, and chooses the style, genre, voice and language. The Service prepares a brief, generates lyrics and starts creating the musical track.

2.3. The User may buy a pack of 1, 3 or 10 full premium songs before creating lyrics or a teaser. Purchased songs are added to the balance and do not expire. Lyrics can be reviewed and edited, and a personal teaser can be played without payment. The preview is a listening excerpt only and cannot be downloaded; registration or email verification does not grant a free full song.

2.4. Access to the Service is provided immediately after successful registration/sign-in. Lyrics and the teaser appear in the User's player and library after generation; the full version and MP3 become available after using one purchased song from the balance.

2.5. Generation time depends on the content type, request complexity and current load on the Service and third-party AI providers. A preview is usually ready in 1–3 minutes, and the full version within a few minutes after unlocking.

2.6. To maintain stable operation, the Service may apply technical limits, including text description length, pasted conversation size, voice recording duration, the number of free previews and the frequency of task submissions.

3.1. The Service sells packs of 1, 3 or 10 full premium songs. Current prices, the contents of each pack and available payment methods are shown in the store before payment.

3.2. Previews may be generated free of charge within the applicable limits. Lyric editing and a personal teaser are available without payment. A pack can be purchased before or after creating a teaser. Historical pack balances credited before the model changed remain available.

3.3. Song pack prices and bonus conditions are displayed in the Meloa store before payment.

3.4. The balance is topped up through the payment provider WayForPay or other available payment methods.

4.1. The free preview is available only for playback in the player. The full audio file and downloadable MP3 become available after using a purchased song from the balance.

4.2. The preview remains available for a limited time according to the Service's technical settings. If the full version has not been unlocked, the preview may disappear from the library when that period ends.

5.1. The User must provide only materials — text, voice recordings and conversations — whose use is lawful and does not infringe third-party rights.

5.2. The User is responsible for the lawful use of names, quotations, other people's private information, excerpts from their conversations and any other materials submitted to the Service for processing.

5.3. The User agrees not to submit passwords, banking details or other sensitive third-party data without consent. The Service automatically masks most sensitive data, including email addresses, phone numbers, cards and links, but the User remains fully responsible for the content.

5.4. The Service does not imitate specific artists or create songs on their behalf.

5.5. The Provider may temporarily restrict access for technical reasons or in cases of abuse, suspicious activity or breaches of these Terms.

6.1. Generated results are creative and assistive in nature. The User independently decides how to use, publish or share them.

6.2. The Service does not guarantee specific emotional, artistic or commercial results, or that a generated song will fully meet the User's subjective expectations.

6.3. The Service is not responsible for interruptions in third-party services, including hosting, payment systems, AI providers, CDNs and file storage services.

7.1. Refund conditions are set out in the Refund Policy published on the website.

8.1. Contact information and provider details are published on the Contacts page.

9.1. These Terms may be updated. The current version is always available on the website.

9.2. Disputes are resolved through negotiation or, if that is not possible, in accordance with Ukrainian law.